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Knowledgebase

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Troubleshooting

Practical setup, management and troubleshooting guides for Troubleshooting.

Articles

5 articles

Comparing Cloudflare analytics with hosting access logs Cloudflare analytics and hosting access logs observe different points in the request path. Compare matching time ranges and metrics before using a…

Diagnosing Cloudflare error 521 when the origin refuses connections Cloudflare error 521 occurs when the origin refuses its connection. Check whether the web service is listening and whether the origin firewall or…

Diagnosing Cloudflare error 522 and origin connection timeouts Cloudflare error 522 means communication with the origin timed out. It often requires checking network reachability, dropped packets, server load and…

Diagnosing Cloudflare error 524 for a slow application request Error 524 can occur after Cloudflare connects to the origin but the request does not complete within the applicable proxy timeout. Investigate the…

Temporarily pausing Cloudflare for a controlled diagnosis Pausing Cloudflare sends ordinary proxied website traffic directly to the origin and removes the reverse proxy’s normal protection and rules. Use it…

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